West And Willow Reviews

Westandwillow.com offers a variety of custom pet portraits and accessories. The prices for these items vary, starting from $42.00 for a single pet portrait, with the option to include additional pets at higher price points. For instance, a two-pet portrait starts from $60.00, and a three-pet portrait from $80.00. They also provide digital downloads for $10.00. Other products include custom pet portrait mugs starting from $40.00, phone cases at $55.00, and pet blankets from $85.00. A unique feature is the 'Then & Now Portrait', which compares your pet's growth stages side by side. Accessories like greeting cards and throw pillows are also available, with prices starting from $60.00 and $50.00 respectively. Additionally, they offer gift cards starting at $25.00. The website is currently running a Mother's Day Sale, offering 20% off with a specific code.

Westandwillow.com is renowned for its custom pet portraits, which are the best sellers on the site. Customers can choose from a variety of styles, including the Modern Pet Portrait, Line Drawing Portrait, and themed portraits like The Prince or The Proper Lady. The Then & Now Portrait is a unique offering that showcases a pet's growth by placing puppy and adult portraits side by side. In addition to portraits, the Custom Pet Portrait Mug is a popular item. For phone protection with a personal touch, Custom Pet Portrait Phone Cases are available. The site also offers Pet Portrait Greeting Cards and Throw Pillows for home decor enthusiasts. For those looking to keep warm, the Custom Pet Blanket is another favored choice. West & Willow supports animal welfare through partnerships, with a portion of proceeds going to pet rescue and research organizations.

Westandwillow.com offers free shipping on all orders over $100 USD. In terms of returns, customers can request a replacement if they are unhappy with their pet portrait by filling out a form on the website. For orders that arrive damaged, customers are advised to upload a photo of the damage using the provided form, and the customer care team will assist with a replacement. It is important to note that any changes to orders, including cancellations, photo swaps, frame size upgrades, or other modifications, cannot be made after 30 minutes of the order being placed. For issues related to artwork not turning out as expected, customers should start by requesting a replacement, and the customer care team will follow up. The website's FAQ section provides additional details on how to proceed with returns and replacements.